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Organization

The coordination of the entire process is done by the office or agency closest to the originating or customer location at its destination counterpart.

The company has two regional offices in USA: Miami, and San Juan, Puerto Rico headquarters. Every domestic customer is exclusively attended by one of these offices. International traffic, which does not involve the United States or Puerto Rico, is managed separately from our South Florida office. In addition, a network of local and independently owned agencies covers every country in Latin America and the Caribbean.

Every customer is attended exclusively by one of our offices.  

Operations

The initial step is to determine the type of intermodal tank to be used for a specific service. The concept of strict dedication is then explored.

Next, inland and marine logistics are selected. Key considerations to minimize costs and risks are:

• Direct loading (trucking) vs. transfer stations (rail tanks).
• Loading requirements.             
• Steamship lines, port rotation, sailing frequency, hazardous cargo handling capabilities.     
• Time required by the importer to clear customs.  
• Specifications and exclusions.
• Destination storage capabilities.
• Unload and return the equipment to the port.        
• Equipment relocation.   

A trans-regional agency in Antwerp, Belgium oversees traffic between the Americas and Europe. The entire organization is interconnected via Internet.  The whole logistics definition process is driven by the resulting door-door unit cost (USD per lb., metric ton, gallon or liter), safety and reliability.

The coordination of the entire process is done by the office or agency responsible to the customer and its destination counterpart.

The San Juan headquarters, where a single, all-inclusive invoice is generated for the customer, pays all subcontracted services. Flexitank also offers its extensive intermodal capabilities to manage proprietary tank fleets.